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Privacy
This page explains what happens to the details you send, checked against the code that runs the site and its quote form. Your answers and photos reach us as one email, and the server keeps three small records that expire on their own; the only one that touches your contact details is a 10-minute copy of your phone number's digits.
What the quote form sends
When you press Send, your browser passes the form to the site's server, which writes it into a single email to the business inbox. That email carries:
- the forms of carbide you ticked, and any exotic metal you named;
- the weight and unit, or the containers you described;
- shipping or pickup, with the city, state and ZIP;
- your name, company, phone, email and notes, and whether you asked us to call or email;
- the number of photos, the page the form was sent from, and the time.
Up to six photos travel as attachments in that email. Your browser first redraws each picture at no more than 1,600 pixels along its longest side and saves it as a new JPEG, so the copy we receive is smaller than your original and leaves behind details embedded in the camera file, such as a location tag.
When you give an email address, the message is set up so that our reply goes back to you. The site runs on Cloudflare, and the email is sent through Cloudflare's email service.
Two spam checks, neither one stored
The form holds a hidden box that people never see and robots tend to fill, and it measures how long the form was open. A form sent with the hidden box filled, or under two and a half seconds after the page opened, gets an ordinary reply on screen but is not delivered. Neither check is saved.
What the server keeps, and for how long
Apart from the email, the server keeps three short records, and each one deletes itself when its time runs out.
| Record | What it holds | Kept for |
|---|---|---|
| Send counter | A tally of forms sent from your IP address during the current hour, filed under that address. Once it reaches 10 in an hour, further sends from that address are not delivered. | Up to two hours |
| Double-send guard | The digits of the phone number on the form. Sending again with the same number inside that window brings a reply that the request is already in, and no second email. | 10 minutes |
| Request log | Which forms you ticked, the weight, whether you chose shipping or pickup, your state, how many photos, the page and the time. There is no name, phone, email, company, city, ZIP or note in it. | 90 days |
Calls, and mail to help@
Calls to the number shown on each page ring the business's phones through a phone provider. Mail sent to help@carbidebuyersusa.com is forwarded to the business inbox.
The offer calculator sends nothing
The offer calculator does its arithmetic inside your browser. The weights, prices, deductions and fees you type into it are not sent to the server, and the page does not save them.
No analytics or advertising tags
These pages load no analytics, tracking or advertising tags, and no scripts from other companies. The fonts and images come from this site itself, and the site's own code sets no cookies.
The notice under the Send button
The form prints a two-sentence notice under its Send button. Its first sentence, word for word: By sending this you agree that Carbide Buyers USA may call or email you about this quote.
And its second, also word for word: Your details and photos are used to answer this request and for nothing else.
Questions about this page are welcome at help@carbidebuyersusa.com.